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Activities planned for 2015


Area of Wholesale Trade

  • Developing prop-trading operations
  • Developing origination product operations
  • Developing gas trade operations
  • Integration of the sales and hedging portfolio management
  • Entry into foreign energy markets - EEX and EPEX SPOT

Area of Retail Sale

  • Dynamic development of gaseous fuel sales
  • Launching new bundle products
  • Commencement of sales within GDA-C
  • Launching the e-commerce platform

Area of Customer Service

  • Completion of the implementation of the central billing system
  • Launching new, electronic channels of Customer Service - e-CSC, e-invoice
  • Launching the new on-line service for Enea Group
  • CSC network optimisation
  • Selected CSC visualisation
  • Further development of Contact Centre